REMOTES AND SIGNAL ISSUES
REMOTE TROUBLE SHOOTING
CLICK ON LINK TO FIND YOUR REMOTE. FOLLOW INSTRUCTIONS OR WATCH THE VIDEO.
https://www.mydish.com/support/products/remotes/how-to/program-to-tvother
No Signal, Black, Blue or Snowy Screen - TV1 - TV2
CLICK ON THE LINK AND SELECT YOUR ISSUE. FOLLOW THE INSTRUCTIONS OR WATCH THE VIDEO. https://www.mydish.com/support/bbs-screen TV 1
Complete or Partial Signal Loss (015, 002)
CLICK ON THE LINK AND SELECT YOUR ISSUE. FOLLOW THE INSTRUCTIONS OR WATCH THE VIDEO.
ONLINE ACCOUNT & MOBILE APPS
QUICK AND EASY WAY TO CONTROL OUR ACCOUNT.
Receiver Won't Turn On Or Is Frozen
Unplug the reciever from the power source, wait ten minutes, plug back in and let it reload. Sometimes the receivers need to reset.
DID YOU KNOW
RE: POWER OUTAGES
IF YOU HAVE A GENERATOR YOUR DISH SATELLITE AND SATELLITE INTERNET WILL STILL WORK!! THAT IS BECAUSE THEY ARE NOT CONNECTED TO THE UTILITIES. THEY RUN INDEPENDENTLY FROM EACH HOME OR BUSINESS.
OUT OF AREA CHARGES
Additional Information
WHEN TRAVELING MORE THEN MORE THEN SIXTY MILES FROM OUR STORE THERE WILL BE A TRIP CHARGE OF $50.00 FOR EVERY 20 MILES. THIS NOT ONLY INVOLVES GAS BUT TIME. IF WE CAN'T FINISH A JOB WITHIN A FOUR HOUR TIME FRAME FROM DEPARTURE TO RETURN THEN THERE WILL BE A CHARGE.
TYPICAL INSTALL TIME IS TWO HOURS.
